Questions
Asked at the counter.
What people ask us most, about cleaning, timing, pickup and payment.
Cleaning
Dry cleaning cleans fabric with a solvent instead of water. It removes soil and stains from materials that water would shrink, stretch or fade, which is why delicate and structured clothes are labeled dry clean only.
Professional wet cleaning uses water with specialized detergents and computer-controlled machines that limit movement, heat and moisture. It's a gentle, environmentally friendly alternative to dry cleaning for many garments.
Each garment is inspected and treated according to its care label and fabric. Our specialists are trained with delicate materials, and anything unusual is tested on a hidden spot first.
Every stain is pre-treated before cleaning, with an agent chosen for the kind of stain and the fabric it's on. Tell us at the counter what the stain is and when it happened; it helps.
Turnaround & pickup
Drop off Monday to Thursday and your laundry is ready the next day at 4 PM. Anything dropped off after 9 AM on Friday is ready Monday after 4 PM.
Yes. Drop dry cleaning off by 9 AM on a weekday and it's ready the same afternoon.
Text or call us, or book online. We collect from your home or office, clean everything to the label, and bring it back pressed and bagged. Billing is monthly.
Payment & care
All major credit and debit cards, digital payments, cash and checks. Corporate accounts are available for businesses.
It's rare, but we have a clear claims process. Report any issue within 48 hours of pickup and our management will work with you to put it right.
We identify the fabric, take a conservative approach and explain any risk before we start. For anything outside the label, we ask for your written OK first.
Still wondering?
Ask a person.
Call the counter, or email c_storehouse@yahoo.com.